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Privacy Policy

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Effective Date: March, 2025
Applies To: Free and Pro subscribers of the Omnia WorkSpace App
Omnia WorkSpace LLC.
Commonwealth of Virginia, United States

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Welcome to Omnia WorkSpace. We respect your privacy and are committed to protecting the personal information of our users — especially those who trust us enough to subscribe. This Privacy Policy explains how we collect, use, share, and safeguard your data as a Free or Pro subscriber of Omnia WorkSpace.

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By using our Services, you agree to the terms of this Privacy Policy.

 

What We Collect From Subscribers

 

Account Information

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  • Full name (required)

  • Email address (required)

  • Password (required)

  • Billing country & region (for tax calculation)

 

Payment Data

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  • Billing name and method

  • Credit/debit card info — processed securely through Stripe or Paddle

  • Subscription tier (Free or Pro)

  • Payment status, receipts, and renewal preferences

 

We never store your full payment details on our servers.

 

Usage Metrics

  • App opens, feature usage, and preference settings

  • Layout configurations, window behavior

  • Session duration and frequency

  • Crash and performance logs

 

Support Data

  • Any messages, support tickets, or chat interactions you send

 

How We Use Subscriber Data

 

We use your data to:

  • Provide and personalize the Omnia experience

  • Deliver subscription-based features (like saved layouts or unlimited apps)

  • Process and manage payments

  • Send transactional emails (invoices, confirmations, notices)

  • Respond to your requests or issues

  • Analyze usage trends to improve the app

  • Prevent fraud and maintain service integrity

  • Comply with legal and regulatory obligations

 

Marketing & Communication

 

We may occasionally send you:

  • Product updates or new features

  • Subscriber-exclusive content or tutorials

  • Promotions or beta invites

 

You can opt out of marketing emails at any time via the unsubscribe link or through settings.

 

How We Share Your Data

 

We only share data when necessary and never sell it.

 
Shared With:

  • Payment Processors: Stripe or Paddle

  • Email Service Providers: For delivering updates

  • Analytics Services: Anonymous usage data

  • Legal Entities: Only when required to comply with law or enforce our terms

 

Data Retention

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  • Billing info: 7 years (for financial recordkeeping)

  • Account: until user requests deletion

  • Crash/usage logs: deleted automatically after 90 days

  • Unsubscribed email addresses: stored only to respect do-not-contact requests

 

Data Security

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  • All data is encrypted in transit via TLS

  • Backend access is secured via RBAC and multi-factor authentication

  • Local app data is sandboxed and never shared externally

  • We conduct security reviews and audits regularly

 

Your Rights as a Subscriber

 

Depending on your region, you have rights to:

  • Access or export your data

  • Correct or update account details

  • Delete your account and associated data

  • Object to certain processing or marketing

  • Request human review of automated decisions (e.g., billing issues)

 

To submit a request, contact: privacy@omniaworkspace.com

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Subscription Management

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You may:

  • Upgrade or downgrade at any time

  • Cancel recurring billing via the account dashboard

  • Request refunds (subject to Terms of Use)

 

International Data Transfers

 

We operate from the United States (Virginia). If you’re outside the U.S., your data may be transferred, stored, or processed in the U.S. We use standard contractual clauses where required.

 

Changes to This Policy

 

If we make material changes to this policy, we’ll notify you via:

  • App alerts or dashboard banners

  • Email

 

You are responsible for reviewing updates. Continued use = acceptance.

 

Contact Us

Have questions about how your data is handled?

Omnia WorkSpace LLC
📍 Virginia, USA
📧 privacy@omniaworkspace.com

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